Terms of service

Terms of Service

Welcome to The Whiff Shop. By accessing or using our website, purchasing from us, or interacting with our content, you agree to be bound by the following Terms of Service (“Terms”). Please read them carefully before proceeding.

1. Overview

The Whiff Shop (“we,” “our,” or “us”) is a niche fragrance boutique offering high-quality perfumes, candles, and related goods through our physical retail location and online at www.thewhiffshop.com.

These Terms govern your use of our website, products, and services. If you do not agree with these Terms, please do not use our site or purchase our products.

2. Eligibility

You must be at least 18 years old or have the involvement of a parent or guardian to make a purchase from The Whiff Shop. By using this site, you represent that you meet this requirement.

3. Product Descriptions & Availability

We strive to accurately describe all products, including scent profiles and ingredients. However:

  • Scents are subjective and may vary based on personal body chemistry.

  • Product availability is not guaranteed and may be limited in quantity or discontinued at any time without notice.

  • Prices are subject to change without prior notice.

4. Orders & Payments

  • All prices are listed in USD.

  • We reserve the right to refuse or cancel any order for any reason, including suspected fraud.

  • By submitting your payment information, you authorize us to charge the applicable payment method.

5. Returns & Refunds

Returns are subject to our Returns and Refunds Policy, which is incorporated into these Terms by reference.

Key points:

  • Unopened items may be returned within 14 days of delivery.

  • Opened or used items are not eligible for return.

  • Damaged items may be replaced or credited, not refunded.

6. Intellectual Property

All content on our website—including logos, images, text, packaging, and product descriptions—is the property of The Whiff Shop or its partners and is protected by copyright and trademark law. You may not reproduce, copy, or use our content for commercial purposes without written consent.

7. User Conduct

By using our site, you agree to:

  • Provide accurate, current, and complete information.

  • Not use our website or services for any unlawful or abusive purpose.

  • Not impersonate any person or entity or misrepresent your affiliation.

8. Limitation of Liability

To the fullest extent permitted by law:

  • The Whiff Shop shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of our products or website.

  • Our total liability for any claim related to a product or service will not exceed the amount you paid for the item.

9. Third-Party Links

Our website may include links to third-party sites. We are not responsible for the content, policies, or practices of these sites and encourage you to read their terms before engaging.

10. Changes to Terms

We may update these Terms from time to time. Any changes will be effective upon posting. Continued use of our website or services after any update constitutes your acceptance of the new terms.

11. Governing Law

These Terms are governed by the laws of the Commonwealth of Pennsylvania, without regard to conflict of law principles.

12. Authenticity Guarantee

The Whiff Shop is committed to offering 100% authentic products. We work directly with fragrance houses, authorized distributors, and verified brand partners to ensure every item we sell is genuine and sourced through authorized channels.

We do not sell counterfeit, gray-market, or expired products. If you have any concerns about the authenticity of a purchase, please contact us immediately at steph@thewhiffshop.com.

 

Contact Us

For questions or concerns regarding these Terms, please contact us at:
📧 steph@thewhiffshop.com
📍 119 Northampton St., Easton, PA 18042